Delivering a professional service
Maintaining a high degree of professionalism is vital when providing services within any industry. It is essential to respond to comments and feedback and I make every effort to ensure client satisfaction. In the days following a ceremony each couple will be invited to complete a questionnaire which is a key component of my business practices. This questionnaire is important as it provides honest feedback from my couples and their guests. It enables me to assess my own standards and to continuously improve the quality of service I provide to other couples.